QANTAS DOMESTIC BUSINESS LOUNGE SYDNEY: REVIEW

Alliance: Oneworld

Location: Sydney Domestic Airport

Lounge Rating: 4 Stars

 

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Sydney Domestic Airport is one of the busiest hubs in Australia and is key to two of the top ten most frequently flown routes in the world. With such patronage comes the need for corporate facilities that meet the needs of hundreds of frequent flyers who take off out of Sydney daily.
Qantas is fortunate to have its own domestic terminal at Sydney Airport and the experience is generally seamless from check-in to take off. In Terminal 3 are two lounges; Qantas Club and the Domestic Business Lounge. The Australian Traveler regularly uses the Domestic Business Lounge but is yet to give its verdict…until now.
Lounge access options

  • Passengers with an onward Qantas or QantasLink business class flight
  • Travellers connecting to or from an international business or first class flight with Qantas, Emirates or a Oneworld airline, even if the domestic leg is booked in economy
  • Qantas Platinum and Platinum One frequent flyers before or after a same-day Qantas, QantasLink, Emirates, Jetstar* or Oneworld flight
  • Other Oneworld Emerald members when their next onward flight that day is with Qantas or QantasLink and carries a QF or other Oneworld flight number (no access when flying Jetstar)
  • Emirates Skywards Platinum cardholders where their next onward flight that day carries a QF or EK flight number and is operated by Qantas or QantasLink.

Lounge location and opening hours

The lounge is located on the Departures level opposite Gates 4 and 5 in Terminal 3. After security turn left and walk for about 30 seconds until you see the lounge entrance on your left.The opening hours are from 5am – 10pm.

Ambience
Compared to its newer interstate counterparts like Perth, Brisbane and soon to be Melbourne, the Sydney Lounge does feel somewhat tired. That said, the nice touches and choice of furnishings is still a cut above the quality of those in the Qantas Club lounge next door.The lounge offers 180 degree views of the busy Qantas domestic operations at Sydney.
For an avgeek like me this is addictive viewing watching Qantas’ B737s and 717s taxi out. The north facing position of the lounge also provides the lounge with an abundance of natural light so at no point throughout the day does it feel cold or dark.
Bathrooms within the complex were probably the only real let down and don’t have the elegance or fine touches of its Sydney International counter part. There was even some noticeable wear and tear on the walls and ceilings of the bathroom. I assumed they were not being addressed as the lounge was touted as the next lounge to get given the new Qantas Lounge look treatment.
Bread and butter (food and drink)
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In terms of the food and drink there was not a lot on offer in the lounge. I had entered the lounge at almost 8pm at night and the majority of hot dishes at the buffet had either been cleared or were running low.
In fairness I know this lounge at other points of the day when I have used it has offered quite a lot in terms of choices but there was no denying for a flagship domestic lounge in Sydney, this visit was rather disappointing.The lounge has one main buffet area where a mix of hot and cold food options are on display. Opposite to the buffet section is Island Dining area, where each seat comes with already-configured place settings.
This area is great for those who want an a more refined, restaurant style experience.On the menu was a beef stroganoff which wasn’t displayed well but surprisingly tasted very good. Considering Australia was on the cusp of winter at this point, it was the perfect dish to warm me up.

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Drinks wise, the lounge shone with a great selection of alcoholic options from elf-pour white, red and sparkling wine, as well as a good selection of beers, spirits and mixers available from the staffed bar. That said the real x factor was is the Qantas barista service. I have always found the Qantas barista-made coffee fantastic quality and unlike  Qantas Club coffee is served in pyrex glasses.

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Verdict
The Qantas Domestic Business Lounge is a pleasant way to spend time dining and wining prior to flying or for those wanting to get some work done, a good space to sit down and focus. Compared to other interstate lounges like Perth it does feel a bit worn and there is some noticeable wear and tear but overall this lounge is of a quality standard.
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Comments
Have you experienced the Qantas Domestic Business Lounge at Sydney Domestic Airport? Love to hear from you about your time in lounge – was it a star or was it a dud?

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