Flight: BA 322, London-Paris
Loyalty Scheme: Executive Club (Oneworld alliance)
Frequency: Multiple daily
Duration: 2 hours and 15 minutes
British Airways was once a proud and prestigious airline for the UK and was even for a time a leading airline within the aviation sector. Stiff competition from budget airlines in recent years has seen the airline slowly chip away its gloss and glamour in a bid to become a competitive product. In turn the changes have seen the airline take a turn for the worse where simple things like free seating allocation and food/ drinks on board have been replaced as add on purchases. Whilst economy has suffered the most out of the changes I was keen to see if business class (Club Europe) was still a decent product when I took a recent flight from London to Paris.
Seated in 2A, the first thing I noticed upon boarding the plane is that the seating is basically configured the same as the 3-3 in economy expect that the middle seat has a table across it (perfect for drinks and snacks when you don’t the tray table open). I take my seat and find that I’m the only one fortunate enough to have a row of three seats to myself in the business cabin.
The flight attendant for the business cabin comes round offering a glass of champagne or water before take off. There was no greeting but instead a a somewhat shouted announcement of the two drink offerings. I choose the champagne which I found was quite delectable. No accompanying canapes were offered as part of the pre-departure service.
Other than twiddling my thumbs whilst waiting for our delayed flight to take off, I found the only entertainment offered on boarding was waiting for the food and drink cart to come down the business aisle. Sadly no seat back or WiFi entertainment service was offered on this flight.
The Bread and Butter (food and drink)
Not long after the seat belt sign was extinguished the meal and drink service came through. With such a short flight I guess business class passengers want to maximise their time to eat, work or simply have a quick power nap before their destination. Being a early evening service dinner was served on this flight with a choice between a chicken or rice dish. I went with the chicken option and found that the meal was light and tasty. The meal was accompanied with a dessert as well as some bread rolls which the FAs happily kept offering from the bread basket through the flight.
Drinks wise the options were limited. From the usual white and soft drink suspects I stuck with the champagne. One thing that was pleasing to see was the FAs attentiveness to the business cabin by offering passengers the change to top up or have another drink. Some in my cabin kept the champagne flowing so to speak!
Whilst the meal is nothing outstanding it certainly did the job. Service was excellent during the segment of the flight.
The flight experience despite being delayed on both ends was relatively smooth. A poor start to the pre-departure service was more than made up for in the overall service throughout the flight. Food and drink choices were good but nothing memorable. Would I be willing to pay a considerable amount more to be at the top end of a BA plane again so soon? Perhaps not but then again I would definitely consider it if the price point was better on a business class sale for example.
Have you experienced flying Club Europe with BA? Did you love or dislike the flight? Hit up the comments section as I’m keen to hear your thoughts