Flight: IB3435, Paris – Madrid
Loyalty Scheme: Iberia Avios (Oneworld alliance)
Frequency: Multiple flights daily
Duration: 2 hr and 10 mins
I had always wanted to fly the national carrier for Spain but never really had the opportunity to. Iberia from what I had seen and heard had one of the most glamorous and attentive crew in the world as well as one of the best on time arrivals out of any airline. Despite flying to Barcelona from Paris (Iberia only flew to Barcelona via their Madrid hub), I was still eager to give Iberia a go. Stopovers don’t usually bother me unless the stopover is overly long and the connection time poor as opposed to flying direct. My plane today was onboard an A319. So how did the Iberian short haul product stand up? TAT flew Iberia’s metal to find out.
The aircraft has two cabins (34 business and 84 economy seats). The aircraft on today’s flight was a bit tired and looked in need of a makeover. Despite the dated interior, the tired leather seat was surprisingly still quite comfortable. That said, don’t forget to bring the knee pads for your next Iberia flight. The seat had a pitch of 29″ which is relatively tight for anyone (not just a tall person) but then again I put everything in perspective and for a short flight like this one, the pitch is bearable.
No seatback entertainment available but Iberia does offer a free entertainment service via their WIFI service. Due to the WIFI option not being available on this flight meant I was unable to provide a review around their entertainment product.
Wine and dine me (the food)
Despite being a premium airline and part of the Oneworld Alliance, this airline has a budget airline feel about it and it comes namely down to the lack of baggage and food/ drink inclusions. Here for economy passengers on this flight it’s a buy on board system (the likes of which you would see on budget carriers like Tiger and Jetstar).
Fortunately I was seated near the front of the economy section and the business class hostess on that flight was generous enough to provide me with some complimentary snacks and drinks from the business cabin due to my Oneworld frequent flyer status. The gesture from her was quite lovely and made my experience onboard a lot more enjoyable (sadly wasn’t replicated in the connecting Iberian flight to Barcelona but for top tier FFs this is something all airlines should look into offering).
For a short flight the economy seat on Iberia did the job yet I’m not sure if I would fly this type of aircraft or service with Iberia again so soon (that said a newly fitted out Iberia A320 might sway me back). I was fortunate to have a great flight attendant who provided excellent customer service but this is consistent across the Iberian network in terms of recognising frequent flyer loyalty onboard. A bonus was the flight left on time and arrived early into Madrid (Iberia is one of the leading airlines in terms of on time departures). Not outstanding but not disappointing with Iberia meeting the brief in terms of flying passengers efficiently from A to B.
Service: 5 Stars
Seating: 3 stars
Food: 3.5 Stars