Flight: AS931, Las Vegas – Seattle
Loyalty Scheme: Mileage Plan
Frequency: Multiple flights daily
Duration: 2 hr and 35 mins
Despite its namesake, the base for Alaska Airlines is not in Anchorage but instead Seattle (my destination for this flight). As the hub for Alaska, the city of Seattle is quite strategic as not only is it close to the Canadian border but well connected on the west coast in terms of big tech business (Alaska even has priority check-in for Microsoft employees).
A couple of years ago the airline took over Virgin America, which was viewed as many as the shining beacon in American aviation. Now that the airline has sadly merged into Alaska I was curious as to whether the airline incorporated the better traits of the once great Virgin America into their own brand.
Today I was flying on a B737-800 aircraft. This particularly aircraft has two cabins (12 first and 112 main cabin seats). The grey and white tones of the interior were a stark contrast to the more vivid purple, red and white tones of Virgin America with the seats looking nowhere near as plush. Leg room and seat pitch is satisfactory with 32 inches offered in the main cabin. Despite the relatively average pitch the seats were a lot more comfortable than they looked.
Alaska Airlines offers free entertainment via your own personal device. The entertainment selection of movies and tv series were relatively weak. I struggled to find anything that was of interest to me. A larger catalogue of options would have been more welcome on this flight considering the relatively long flight from south to the north of the USA.
Wine and dine me (the food)
Basic snacks and drinks were complimentary in the main cabin. Those craving something a little stronger in terms of drink (alcoholic) or more substantial in terms of food would need to buy on board.
What I did like was the partnership between Alaska Airlines and Seattle based Starbucks. The coffee in turn was better than the average inflight filter coffee and did the trick in terms of keeping me refreshed and alert after an early start that morning. Snack wise (I always prefer something more substantial) was a biscoff biscuit to nibble on.
Despite the flight being delayed an hour, the flight experience was surprisingly better than expected. It’s hard to not compare it to Virgin America especially when an airline such as Alaska takes over its fleet and operations. I was concerned the airline would unwind all the good work that VA did to make flying in America a decent experience. Sure it’s not VA but it does work hard compared to some other American competitors to give the passenger a relatively premium experience, whether you are in first or the main cabin.
Food and drink offering was satisfactory. The nice touch of Starbucks coffee was welcome and made the Seattle experience, well, more Seattle. The only negative I would have to say is the entertainment offering. It was quite poor and could offer a better selection for passengers. I would definitely consider flying Alaska again when I next choose to fly in America.
Service: 4 Stars
Seating: 3.5 stars
Food: 4 Stars