American Airlines Flagship Lounge JFK – NYC: Review

Alliance: Oneworld

Location: John F. Kennedy International Airport, Terminal 8

Lounge Rating: 4.5 Stars

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I have this love/ hate relationship with AA. Sometimes their lounges, service and aircraft are on point and other times it’s frankly dismal. Some of AA’s lounges are tired and the food/ drink quality is sometimes better in the food court within the terminal. American has been in turn going through a revamp of late and are slowly changing the look and feel of their lounges, particularly around their Flagship lounges.

Last year American opened their new Flagship lounge at JFK and the feedback from those who have frequented it have been quite positive. Naturally being at JFK I was keen to see what all the fuss was about and if the fuss was justified (all whilst enjoy a champagne or two).

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Lounge access options

  • Traveling in AA intercontinental business or first class
  • Traveling to Los Angeles LAX or San Francisco SFO in first class
  • AA Concierge Key
  • oneworld Saphire and Emerald members traveling on any oneworld flight in any cabin of service
  • oneworld passengers traveling in business class on an intercontinental flight

Lounge location and opening hours

After clearing security, proceed to the Admirals Club signage until you reach the main entrance. You’ll find the Flagship Lounge off to the left, under the flags as you walk down the ramp from TSA screening. There is a lift and staircase that lead up to the Flagship Lounge. The lounge is open daily from 04:15 – 01:00.

Ambience

The feeling the moment you walk into the lounge is a warm and welcome. The use of colour tones and smart, yet simply furnishings add a lovely touch to what AA lounges usually don’t offer…inviting. Initial impressions is that it’s on par on an international level (yes finally AA!). It features a solid buffet, real champagne (hello lover!) and a make your own cocktail bar. Throughout my time spent in the lounge there never a moment that it felt crowded, instead it was rather peaceful, a rarity in such a bustling building like Terminal 8.

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At the back of the lounge was a quiet room/ space which is great for those who want to enjoy a drink/ bite to eat but without the noise of people traffic as they work away on their laptop. Next to that space was the bathrooms and shower suites which were nicely designed and well appointed with C.O. Bigelow toiletries; the same brand AA stocks uses in the business and first amenity kits.

Bread and butter (food and drink)

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As mentioned there’s a large buffet section which has some rather decent offerings including a number of  hot options for the lunch/ evening session during my visit including potatoes, pasta, salmon and even beef stir fry. There were also a number of cold options from meats and cheeses to salads. The food quality was tasty, fresh and much better than anything Admirals Lounge could produce.

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However the centerpiece of the Flagship lounge for me was the rather large communal table with a self-serve wine bar in the middle. Additionally there’s was an impressive selection of both red and white wines available. However I was disappointed they had one away with the Taittinger, instead choosing to serve Champagne Besserat de Bellefon. The drop itself was fine but nowhere near the standard or opulence of the Taittinger.

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Verdict

The AA Flagship lounge definitely sets a high standard for American based airport lounges but on the world scale compared to Emirates, Qatar, Cathay and Qantas to name a few, it falls slightly short. However the lounge is a great space to relax and enjoy some food or a drink in comfortable surrounds with a rather spectacular tarmac vista. The food and drink quality is way above the Admirals Club (not something difficult to achieve) and the design is fresh, clean and quite a showpiece for American. The airline should be proud! I’ll be back here for sure (note: I’ve visited once more since this review).

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Comments

Have you experienced the AA Flagship Lounge in NYC? Love to hear from you about your time in lounge – did it shine or were you expecting something better?

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