QANTAS BUSINESS CLASS A380 SYD – LAX: REVIEW

Flight: QF11, SYD-LAX

Loyalty Scheme: Qantas Frequent Flyer (member of the Oneworld alliance)

Frequency: Multiple daily

Duration:  13.5 hours

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Qantas has a stranglehold of the USA market between the Australian east coast and key cities such as NYC, San Fran, Dallas and Los Angeles. Recently the airline announced it would also be pushing into new routes like Chicago from 2020. With that in mind I knew going to the States with Qantas was always going to be a sound choice. So how did the A380 stack up on the long haul flight from Sydney to Los Angeles? The Australian Traveller hopped onboard at the top end to find out…

The Seat

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Qantas has a stranglehold of the USA market between the Australian east coast and key cities such as NYC, San Fran, Dallas and Los Angeles. Recently the airline announced it would also be pushing into new routes like Chicago from 2020. With that in mind I knew going to the States with Qantas was always going to be a sound choice. So how did the A380 stack up on the long haul flight from Sydney to Los Angeles? The Australian Traveller hopped onboard at the top end to find out…Qantas has a stranglehold of the USA market between the Australian east coast and key cities such as NYC, San Fran, Dallas and Los Angeles. Recently the airline announced it would also be pushing into new routes like Chicago from 2020. With that in mind I knew going to the States with Qantas was always going to be a sound choice. So how did the A380 stack up on the long haul flight from Sydney to Los Angeles? The Australian Traveller hopped onboard at the top end to find out…

One thing that’s instantly noticeable compared to Qantas’ new B787s and converted A330s is that the A380 retains the older generation Skybed II business class seat. This means for those playing at home it’s not very private and is configured in a 2-2-2 seat layout (which means that delicate hop over the neighbour mid flight when they’re reclined and asleep) .

Despite the seats possessing a generous amount of  leg room (78-inch pitch), storage space was seriously lacking around the seat itself. When the bed lays fully flat it offered a sense of privacy thanks to the cocoon of the hard shell surrounding the seat. Sadly the seat was showing its age with the end sagging slightly which in turn made my sleeping position a little uncomfortable at times.

On my seat when I first boarded was a rather charming amenities kit which has all the essentials including some lovely Aspar products as well as a pair of the iconic Qantas pajamas. It was rather ambitious for Qantas to leave a pair there considering they were making an assumption on what size I am.

Entertain me

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Qantas without fail always has a strong selection of film and television to enjoy on their IFEs. All business class seats have a 12.1-inch touchscreen which pops up the side of the seat and then swivelled into position to sit in front of you. The quality of the screen which is perfectly fine to view, is no match for Qantas’ better A330 and B787 business class IFE screens. All business class passengers are provided with noise cancelling headphones.

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For those not wanting to watch a screen and more want to go for a stretch or do some socialising, Qantas has a small lounge space in the front of the top deck. Unlike Emirates and Qatar, the space is a wasted opportunity. There’s no bar but rather a long lounge running along the length of the wall. At the time I entered it was heaving with young children and their mothers. It was clearly not a space I wished to relax in. It’s believed that the new revamp of the A380 will include a new lounge area which I hope will be a lot more aligned with the Emirates lounge space on board than what is currently offered on Qantas.

The Bread and Butter (food and drink)

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Qantas is one of the best when it comes to food and wine presentation and this flight was no exception. Sure it wasn’t on par with Qatar’s incomparable meal service, it was still a highlight. Being a morning flight out of Sydney, there were two key meal services; lunch and breakfast (in preparation for landing into the US the day same day during the breakfast rush). Prior to take off Qantas offered passengers a glass of still or sparkling water or Duval-Leroy Brut champagne. I went with the champagne as a way to toast in the beginning of my getaway to the USA.

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Lunch was served an hour into the flight. For appetiser I went with the dumplings which were quite succulent and full of flavour. The main followed and the choices were a lot more abundant  from a seared barramundi, a chicken breast with potato gratin and roasted vegetables to a spicy beef tagine. I chose the barramundi. It went nicely with my topped up glass of champagne. Served alongside the main was a simple salad (which lacked any real flavour). Dessert closed the meal off nicely with some seasoned fruit and Maggie Beer ice cream.

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Flight attendant came around with breakfast cards for passengers to fill out before they closed out the lunch service. Being one who likes to start off the day with a big meal to power through I made sure I ticked a few of the boxes before getting in a movie or two and some shut eye.

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After sleeping six hours I awoke half an hour prior to Qantas commencing their breakfast service, which was abut two hours out from Los Angeles. Instead of the staggered dish serving process of the lunch service, the breakfast meal was brought out all at once.

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The breakfast was akin to what I would be served in an Australian cafe which is quite a delight. The ingredients and food offering looks not only delicious but rather healthy. I went with the poached eggs with pearl barley, kale and spinach salad as well as a serving of the buttermilk pancakes with baked rhubarb and cinnamon yoghurt. I accompanied the dishes with a cappuccino which came out nice and frothy, a green juice and a final glass of champagne (because it was 12pm somewhere in the world).

All in all the food and drinks were solid, tasty and the best part of my flight experience. If Qantas was a restaurant I would give it 4.5 out of 5 stars for its culinary side alone.

Verdict

I was initially apprehensive to fly the old Skybed II to the States. The idea of hopping over someone mid flight, let alone the lack of privacy was a concern. That said the seat was surprisingly still comfortable ten years on despite a little sagging in parts. I slept a solid six hours and felt rejuvenated for the rest of the day once I landed.

The entertainment was good but slightly disappointing due to the screen showing its age. The highlight however was the meal service for both lunch and breakfast. Qantas has a reputation for its dining and it did not falter. With the A380s set for a revamp later this year to the new business class seat, I cannot wait to see what a difference a better seat will do to enhance what is an already enjoyable experience. I will definitely be back onboard with Qantas if given the chance in the future!

Comments

Have you experienced flying business on the Qantas A380? Did you love or dislike the flight? Hit up the comments section as I’m keen to hear your thoughts…

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