Fiji Airways officially joins Oneworld Connect

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Fiji Airways this week officially became Oneworld Connect’s first partner. As a new partner it unlocks an array of benefits for Oneworld members. Oneworld Connect is intended to be an option for smaller airlines to join the alliance without having to pay the full membership costs due to the large costs associated with joining an alliance.

So what does this mean for those as part of the Oneworld program?

Prior to joining Oneworld Connect, priority boarding on Fiji Airways flights was reserved only for business class passengers and the airline’s Tabua Club members. The change will now priority boarding benefits expanded to all Oneworld members across all airports when travelling with Fiji Airways.

In addition customers from American, British Airways, Cathay Pacific and Qantas when flying on Fiji Airways will have the ability to earn and redeem miles (including earning status miles). The benefits will also be reciprocated for Fiji Airways Tabua frequent flyer members when flying on American, British Airways, Cathay Pacific and Qantas.

However unlike other Oneworld partners, Connect doesn’t offer Oneworld members access to FJ lounges or Oneworld when flying under an FJ coded flight. This means that unless you are flying FJ Business Class, you will not receive lounge access no matter your status. This is quite disappointing considering that Oneworld benefits like lounge access are highly regarded and for many are a main drawcard to being with an alliance.

If that isn’t disappointing, as you could tell not all Oneworld members are treated the same. Below is a chart breaking down the benefits for each airline.

In my view the new addition of FJ is better than no addition with some good benefits there in terms of points and boarding. However with some airlines treated more preferably than others as part of this new deal, I feel this has added a layer of confusion in terms of who is eligible for what. Additionally a lack of airport lounge access is disappointing and one can only hope will be reviewed soon. Time will tell if the Connect concept lasts the distance.

 

Qantas First Class Lounge Los Angeles: Review

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Alliance: Oneworld

Location: LAX Tom Bradley International Terminal

Lounge Rating: 4 Stars

Qantas possesses some of the best lounges in the world, namely their first class international lounges in Melbourne and Sydney. Outside of Australia the Qantas first class lounge experience is unfortunately scarce. A couple of years ago Qantas opened up a new first class lounge in LAX. Reviews, particularly from American media were highly favourable. I was recently in Los Angeles and was keen to see if the great ‘Australian lounge experience’ was indeed alive and well in the States but more importantly do they do Neil Perry’s salt and pepper squid the justice it deserves? I checked into the LAX Qantas First Lounge to find out.

Lounge access options

  • Qantas first class passengers, plus first class flyers of Oneworld partners British Airways, Cathay Pacific and Japan Airlines from Los Angeles
  • Qantas Platinum, Platinum One and Chairman’s Lounge frequent flyers travelling on a Qantas or Oneworld flight, including Qantas codeshare flights
  • Connecting passengers arriving on long-haul first class Oneworld flights
  • American Airlines’ first class passengers
  • Other Oneworld Emerald frequent flyers
  • American Airlines Executive Platinum and ConciergeKey members
  • Single-use Qantas first class lounge pass holders
  • Air France first class passengers

Lounge location and opening hours

After clearing security at the Tom Bradley International Terminal, proceed over the indoor ‘bridge’, turn left, and then take the lift up to level five, where you’ll arrive in front of the roo branded lounge entrance.

 

Ambience

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Initial impressions of the lounge is that it has a relaxed and unpretentious ambience. It doesn’t feel cluttered or people busy as first lounges in Australia. The rectangular shaped lounge space offers two main seating areas each furnished with quite comfortable large armchairs and a self serve wine and coffee area. Towards the back of the lounge is the dining room which is complete with a sit around bar that’s looked after by a bartender.

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Next door to the dining area are shower and toilet facilities that are equipped with Aspar wash products. I decided to take a shower prior to dining a la carte but found there was a line up for the shower spaces. Unlike the Emirates Dubai lounge I found the turn around of showers was quite speedy which is handy for anyone in a rush.

A big criticism is sadly the lack of natural lighting in the lounge with no tarmac views. As a result the lounge feels a tad dark but nowhere near as oppressive as the Qantas International Melbourne Business Lounge.

 

Bread and butter (food and drink)

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One thing that I always love and look forward to at a Qantas First Lounge is the cuisine. The airline’s partnership with Rockpool culinary king Neil Perry is one of the longest chef airline collaborations in aviation history. The dining area is an a la carte space where passengers are treated to restaurant service and quality. Being a late flight out of LAX the service was dinner focused.

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I started with the lounge’s signature salt and pepper squid dish which has become my go to starter. It was satisfying but not as good as the one I enjoyed in the Sydney first lounge two weeks prior. Moving onto mains I went with the grilled bass with corn puree. It was a lot more enticing than my entree and went down well with my champagne. I rounded out my meal with the sticky date pudding which was surprisingly lighter than I thought but packed a punch in terms of flavour.

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Unlike the first lounges in Sydney and Melbourne there was a lack of champagne choices which was quite disappointing. Fortunately I quite enjoy a drop of Pommery and managed to savour two glasses before my flight was called.

I do give the lounge big props in terms of turning around dishes after they’ve been ordered. The lounge was busy yet unlike the Australian counterparts, they managed to quickly bring dish to table without taking half an hour. I find that I often have to arrive earlier than I would like to at Australian lounges just so I don’t feel rushed when it comes to dining in the dining area before a flight. The LAX kitchen is like a machine and was a bevy of activity the entire time I was there. Despite the swift service, the staff were still as attentive and courteous as their Australian colleagues.

 

Verdict

The lounge is definitely one of the best in America and sets a new standard hopefully for Americans to follow. Qantas should be proud of its first product. It’s slick, well serviced and flies that Australian flag well in terms of cuisine. Sure there are a few little niggles here and there, particularly the lack of natural light but overall there’s no place I would rather be at Tom Bradley International Terminal to spend a couple of hours whilst waiting for my flight.

 

Comments

Have you experienced the Qantas International First Lounge in Los Angeles? Love to hear from you about your time in lounge – did it shine or were you expecting something better?

 

 

 

CATHAY PACIFIC FIRST CLASS LOUNGE TERM 3 LONDON HEATHROW: REVIEW

Alliance: Oneworld

Location: London Heathrow Airport Terminal 3

Lounge Rating: 4.5 Stars

 

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The Pier is highly regarded not only as one of Cathay Pacific’s best lounges but also one of the best on the global stage. It really isn’t hard to see why the moment you step into a Pier lounge from the high spec fittings to the quality of the food and beverage. I was recently in London where I had the opportunity before my international flight to spend an hour in the highly regarded ‘Pier mini’ lounge equivalent. Sure it isn’t on the large grand scale of the Hong Kong version but everything in terms of quality is matched. My question was despite its size, was it big on the wow factor?

Lounge access options

  • first class passengers on any Oneworld airline flying out of T3 (including Cathay Pacific, British Airways, Qantas, American Airlines and JAL)
  • travellers holding Oneworld Emerald status in their respective airline frequent flyer scheme (ie. Diamond and Diamond Plus tiers of Cathay Marco Polo Club)

 

Lounge location and opening hours

Cathay Pacific’s London Heathrow T3 lounges sit on the left corner of the terminal.Keep your eyes peeled after clearing security for a ‘Lounge C’ sign. The lounge which is positioned nearby to the British Airways and Qantas lounges is accessible via an elevator. The lounge operating hours are 5:30am–10:30pm daily.

 

Ambience

 

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The ambience of the lounge is striking, warm and engaging. I almost got sensory overload trying to soak in all the grandeur of this lounge. The pocket rocket packs a lot of sophisticated punch with its à la carte menu dining room and gorgeously appointed shower suites which includes Aesop shampoo and body wash (a win for me as an Aesop fan).

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The cosy environment is made possible thanks to its Living Room, which wraps around the lounge to face the tarmac in an L-shape layout. The beautiful wooden tones and greenery creates a sense of tranquillity and harmony – a godsend considering the lounge is situated in one of the busiest airports in the world. The lounge is served well with a lot of natural light from its floor to ceiling windows and for this avgeek, some fantastic runway views.

The only downside if anything is hopping in and out of the lounge to access the bathroom area which is also shared with the Cathay Business Lounge. Fortunately for me I was not here during peak hour but can imagine the traffic issue this bathroom would experiencing during peak times.

 

Bread and butter (food and drink)

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Like the Qantas First Lounge and BA Concorde lounge, there’s a restaurant dining space for those who prefer to enjoy a sit down meal in the Dining Room. My timing in the lounge saw me quickly obtain a seat but was also sadly at the mercy of the kitchen who were between meal serves (breakfast and transitioning into lunch). I didn’t want breakfast again so worked with what I could order from the menu. Since it was after midday in this part of the world I ordered a glass of Moet and Chandon.

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I wasn’t feeling too peckish but was inclined to sample some of the menu. I decided on a Shrimp Cocktail starter and a Wonton Noodles in Soup. Both were delicious and took my tastebuds back to my Hong Kong trip last year. Yes they were that pretty darn good; especially when paired with one of the best champagnes from France! It’s a shame I didn’t not get to sample any of their dessert menu due to the transition from breakfast to lunch service but based on what I enjoyed the dining experience was still a solid effort.

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For those wanting something more express and easily accessible there’s a small buffet section within the Living Room as well a a self pour drinks station. For those seeking a tended bar and greater food buffet selection I’d strongly recommend you visiting the Business Lounge next door instead.

 

Verdict

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For a ‘scaled down’ Pier lounge equivalent this lounge really wows. Food and drink is limited in the buffet area but then again the First Class lounge experience here is all about the Dining Room.Only negative about this lounge is that the small space it possesses can be a major issue during peak periods with overcrowding and line ups for both the bathrooms and dining space. The Cathay Pacific First Class lounge is the best option (Qantas isn’t far behind) in terms of the best lounge offering for Oneworld Emerald travellers flying from Terminal 3.

 

Comments

Have you experienced the Cathay Pacific First Class Lounge at Terminal 3 in London? Love to hear from you about your time in lounge – did it shine or were you expecting something better?

QANTAS DOMESTIC BUSINESS LOUNGE MELBOURNE: 2018 REVIEW

Alliance: Oneworld

Location: Melbourne Domestic Airport

Lounge Rating: 4.5 Stars

 

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Qantas has been undertaking a lounge renovation spree over the last couple of years. The lounge renovations were long needed in some destinations more than others and Melbourne was one of those airports that was crying out for an update. Whilst the domestic lounge faired ok over time, the Qantas Club next door was a bit of a design disaster. This year saw the renovation and reopening of the Melbourne Domestic Qantas Club lounge. Now the Domestic Business Lounge has unofficially opened its newly renovated doors to its top tier Qantas FF clientele and Oneworld equivalents. What does this mean?! Well a better lounge experience for starters but the catch is only half of it is open with the other half due to be unveiled to the public in a month’s time. The TAT made a visit to the lounge to see what all the fuss is about.

 

Lounge access options

  • Passengers with an onward Qantas or QantasLink business class flight
  • Travellers connecting to or from an international business or first class flight with Qantas, Emirates or a Oneworld airline, even if the domestic leg is booked in economy
  • Qantas Platinum and Platinum One frequent flyers before or after a same-day Qantas, QantasLink, Emirates, Jetstar* or Oneworld flight
  • Other Oneworld Emerald members when their next onward flight that day is with Qantas or QantasLink and carries a QF or other Oneworld flight number (no access when flying Jetstar)
  • Emirates Skywards Platinum cardholders where their next onward flight that day carries a QF or EK flight number and is operated by Qantas or QantasLink.

 

Lounge location and opening hours

The lounge is located after security on the right of the food court via an escalator on the first floor. The lounge operates from 5am til 10pm daily.

 

Ambience

 

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The lounge is new and as a result quite striking. It has a very Melbourne feel to it (the intention of Qantas’ new lounge design cue to reflect the state where the lounge is located). The tones of black and dark marble give the lounge a very upmarket bar feel. I feel Qantas has really captured well that Italian / trendy Melbourne-esque vibe. The new lounge space takes over the old Qantas Club space (Qantas Club has since been moved to the back of the first floor) and offers a lot of natural lighting with excellent tarmac view.

 

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As part of the refresh the bathrooms have also been given an overhaul with some nice aesthetic touches including individual mirrors as well as new marble benches and gold taps. If I had a home to call my own I would have this as my bathroom. Yes it is pretty darn flash without being too bling like the Emirates lounges.

 

Bread and butter (food and drink)

 

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As you would know by having read some of my other reviews I really love my food (and drink). Qantas really does a great job (especially in their new lounges) in offering cuisine that is carefully curated to reflect the dining experience of where the lounge is located. This is demonstrated in the showpiece of the new business lounge – the centrally located marble drinks bar. Here you can pull up a seat or take away a beer, wine or if you are feeling ambitious a spirit. There’s also barista-pulled coffee on offer as well as a cocktail hour offering between 5pm and 6pm. At the time of when I was in the lounge sangria was being served to passengers in their chairs. The sangria was quite strong but met the brief in terms of refreshing – exactly what a sangria should do!

 

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The new lounge sees a more spacious buffet area for hot and cold dishes. There is an emphasis on Asian dishes including fried rice, noodles and Asian greens. Qantas has also added their signature ‘Quench’ hydration station with hot teas and cool drinks. On today’s menu board there was a vegetable chowder, Mediterranean lamb with roasted potatoes and even scones with cream and jam (this menu item sent me back to times spent in the BA lounges in London). I sampled the lamb dish and scones and both were quite delicious.

It’s also anticipated that the Melbourne business lounge will have its own unique dining option in the form of a Spice Bar serving freshly-made noodles and Asian street food. Sadly I was unable to review this part as it’s part of the final lounge reveal in early November.

 

Verdict

It wasn’t too hard to improve on a product that was well and truly beyond its shelf life. The new Qantas Domestic Business Lounge really does pack a punch in terms of style and flair. The food and drink choices is on par with its gorgeous interiors. For half a product (the rest is set to open early November), this is one exciting preview for top tier Qantas frequent flyers. Qantas has done a great job in making this not only a space that is very Melbourne yet provides genuine warmth and comfort for those fortunate to spend time here waiting for their flight board. I look forward to seeing the rest of the lounge in November if this is a taste of what is to be expected.

 

Comments

Have you experienced the newly renovated Qantas Domestic Business Lounge in Melbourne? Love to hear from you about your time in lounge – did it shine or were you expecting something better?

 

QANTAS STRUGGLE FOR ROOM AT THEIR SINGAPORE LOUNGE

When Qantas first entered its partnership with Emirates, it in turn saw the removal of Qantas using Singapore as its stopover hub between Australia and London. Instead that honour was given to Dubai. During that time Qantas opened a new lounge in Changi Airport, creating a single class premium lounge.

Fast forward to 2017 and Qantas as part of its Emirates 2.0 partnership decided that it would give Dubai to Emirates for QF coded flights and fly Qantas metal back into Singapore. Whilst this is quite strategic (due to the important Singapore business market for Qantas), it in turn has shot Qantas in the foot with the airline’s Changi lounge not built to meet the requirements of the new influx of people traffic into the lounge.

With three daily flights from Singapore on an A380 service ( Melbourne, Sydney and London), Qantas lounge capacity of 460 passengers was certainly going to experience issues. Added to the fact that Oneworld lounge options are slim unlike Hong Kong or the hotel-esq space of the Dubai Lounges, hundreds of passengers were bound to descend onto the Qantas lounge.

The struggle is real for Qantas with the airline now having to take measures in restricting access to the lounge. Before the restrictions came into play those travelling from first class right down to Qantas Club members (and even single use lounge passes) could enter.

To address peak crowding Qantas will turn away Qantas Club, lounge pass and to a degree some  Gold members from the lounge and direct them to the nearby SATS Premier lounge, also in Terminal 1. Qantas says that the redirection of traffic will be in place until September this year but judging by the lounge and what they can do in this time period I believe the restriction will be in place well beyond this time.

To compensate, those Qantas Club and Gold members who are redirected will receive 5,000 Qantas Points for their troubles but those holding Qantas single use lounge passes won’t be compensated but still offered the redirection.

This is part of a plan by Qantas to ensure that their top tier frequent flyers as well as first/ business passengers are ensured entry into the lounge.

I will be keen to see how Qantas addresses this but honestly you would think based on passenger numbers and the influx of flights they would have seen this coming. Naive perhaps? Yes but in the interim at least Qantas has a solution that should satisfy (most).

Have you experienced the squeeze at the Qantas Singapore lounge? Were you turned away?

Qantas and Air France review french love affair partnership in the skies

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Admittedly when I first heard the news I was a little excited. For me Air France and France in general has a special place in my heart. French being French is just something j’adore.

The news I am referring to is the renewed codeshare agreement between Air France and Qantas which will connect Australia and Paris with more options than ever before via Hong Kong and Singapore.

Available for booking from 5 June for travel from 20 July 2018, Air France will add its code to Qantas flights between Hong Kong and Sydney, Melbourne and Brisbane and between Singapore and Sydney, Melbourne, Brisbane and Perth. The agreement will see the codeshare on over 200 weekly flights.

Air France eligible customers will also be able to access Qantas lounges in Hong Kong, Singapore and Australia, as well as Qantas eligible customers to Air France lounges in Paris, Hong Kong and Singapore.  

Light schedules (local time) operated by Air France July-October 2018:

  • AF256: leaves Paris-Charles de Gaulle at 20:50, arrives in Singapore at 15:45 the following day;
  • AF257: leaves Singapore at 22:35, arrives at Paris-Charles de Gaulle at 6:00 the following day. (daily flight)
  • AF188: leaves Paris-Charles de Gaulle at 23:35, arrives in Hong Kong at 17:35 the following day;
  • AF185: leaves Hong Kong at 22:50, arrives at Paris-Charles de Gaulle at 5:55 the following day. (daily flight)

 

Daily flight schedules (local time) operated by Qantas July-October 2018:

  • QF002: leaves Singapore at 19:30, arrives in Sydney at 5:10 the following day;
  • QF082: leaves Singapore at 21:10, arrives in Sydney at 7:00 the following day;
  • QF036: leaves Singapore at 20:15, arrives in Melbourne at 5:35 the following day;
  • QF052: leaves Singapore at 20:40, arrives in Brisbane at 6:05 the following day;
  • QF072: leaves Singapore at 18:40, arrives in Perth at 23:55.
  • QF081: leaves Sydney at 10:15, arrives in Singapore at 16:50;
  • QF035: leaves Melbourne at 11:55, arrives in Singapore at 17:55;
  • QF051: leaves Brisbane at 12:00, arrives in Singapore at 18:15;
  • QF071: leaves Perth at 11:50, arrives in Singapore at 17:20.
  • QF128: leaves Hong Kong at 20:00, arrives in Sydney at 6:55 the following day;
  • QF118: leaves Hong Kong at 23:25, arrives in Sydney at 10:50 the following day;
  • QF030: leaves Hong Kong at 20:10, arrives in Melbourne at 7:35 the following day;
  • QF098: leaves Hong Kong at 20:15, arrives in Brisbane at 7:05 the following day.
  • QF127: leaves Sydney at 10:35, arrives in Hong Kong at 18:00;
  • QF029: leaves Melbourne at 9:35, arrives in Hong Kong at 17:20;
  • QF097: leaves Brisbane at 10:45, arrives in Hong Kong at 18:00.

 

Comments

Are you are eager as I am to book a new codeshare flight to Paris under the new Qantas/ Air France partnership as I am? Keen to hear your thoughts.

DELTA ‘DELTA ONE’ 777-200LR LOS ANGELES-MELB: REVIEW

Flight: DL41, Los Angeles – Melbourne (27 April 2018)
Loyalty Scheme: Delta Skymiles/ Velocity Frequent Flyer
Frequency: Daily
Duration: STD: 10:25pm (-7) ATD: 10.58pm (-7) Delayed 33 mins, STA: 6:35am (+10)      ATA: 7:00am (+10) Delayed 25mins

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Delta Airlines operates the 777-200LR between Sydney and Los Angeles. On this route the aircraft features the older Delta One product, which is unfortunately the first gen lie flat seat introduced by Delta in Business Class. The plane is laid out identically to the Delta 777-200ERs. It features 37 full flat seats in Delta One (aka Business Class), 36 Delta Comfort+ seats (think economy with an additional 4” of leg room and more recline) as well as 218 seats down the back in economy.

This particular seat is in a herringbone arrangement and is split into two cabins of 26 between the first two doors with an additional 11 seats behind door two, in front of Comfort+. I was sat located in the second cabin in 11A. Delta recently announced plans to refresh their 777 fleet which will see introduced to the planes the new Delta One Suites currently found on the A350.

The Airport

Delta operates out of Terminal 3 and 2 from Los Angeles International Airport (LAX). The Sky Club in T2 used to be Air Canada’s Maple Leaf Lounge in a previous life and with some minor updates by Delta after the great LAX move. That said it still feels relatively modern and fresh. Arriving from a connecting US domestic flight, I found the showers and freshened up before getting a small bite to eat and some tea prior to boarding the long journey home.

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There was no wait for a shower and afterwards, plenty of available seating despite it being peak hour for flights. There were a variety of chairs grouped in 2 and 4,  solo chairs and bench seating. Snacks, salads and a small selection of hot foods were available as well as self-pour wines and spirits. The selection was sadly not outstanding, but then again on US standards it was fairly good.

The Seat

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I had originally assigned myself 2A in the forward cabin, however my seat assignment didn’t stick and I was bumped out to 11A. Whilst it was not a big deal, I did prefer to be in the forward cabin as the location of the second cabin is directly in front of Comfort+ which can attract some noise. In all honesty though, the setup of a herringbone seat means you face inwards into the aisles and the sidewalls of the seats aren’t particularly high. This meant that whenever I turned my head slightly to the right, I could see at least 5-6 people in my line of sight. The light coming from Comfort+ would also shine into the Delta One cabin as their meal service timing differed from ours and could prove a problem for those who are light sensitive when sleeping.

Waiting at my seat were Westin Heavenly bedding a pillows, a Tumi amenity kit featuring Kiehls moisturises. Noise cancelling headphones were also found at my seat, but I used my own Beats Studios instead during the flight. During the boarding process, I ordered a glass of champagne. I was also provided menus and pyjamas shortly before push back.

As mentioned, the seat is quite exposed and while in the upright position, I am able to see a number of passengers (and vice versa). In bed mode though, it is quite comfortable owing to the fact that it is exposed. You can see most of the passenger across from the aisle, but others are limited by the shield around your seat. A combination of exhaustion and comfortable bedding ensured I slept well over 8 hours. Sadly there is no turn down service (unlike Qantas or Virgin Australia trans-pacific).

Entertain me

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Being one of the oldest Delta One products out there, the age is really starting to show. The screen at my seat was slow, low resolution and small. Indeed, there was limited content found with roughly 20-30 movies and similar number of TV show episodes available. Music was even more limited, so I ended up listening to music from my iPhone. BYO entertainment if you don’t want to be bored during the 13+hour flights between SYD and LAX. I was not impressed and didn’t bother to show anything other than the moving maps as there was genuinely nothing that appealed to me or that I hadn’t watched.

Wifi streaming is available along with internet. As with all Delta flights, messaging is free on board (limited to certain apps and excludes pictures and videos), while doing anything else requires payment. From what I could ascertain, there were patches along the route where the internet would cut out or become incredibly slow (which makes sense as coverage along the pacific can be patchy).

The Bread and Butter (food and drink)

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Once in the air, there was a short wait before the dinner service began. The late evening departure means that many passengers choose to sleep rather than eat. Whilst I had been up very early that morning (and on East Coast time too!), the flight allowed for plenty of time to sleep so I pushed through and had dinner. US airlines aren’t particularly well known for their service, but I have often found that while the flight attendants can be very casual and relaxed about the service, being nice and engaging them in conversation often does wonders in creating a positive experience. Indeed, chatting to the flight attendant working my aisle, she became very animated and ensured I had everything I needed throughout the flight. Top marks to her.

When the dinner/supper service did begin, it started with another glass of champagne and with some nuts as the table was set. Shortly after, my salad, appetiser and soup were all served on one tray. The only choice for dinner was the mains. I ended up going with the chicken (baked with a crust and served with asparagus). The salad and soup dish was taken away after I was done and the main dish replacing them on the same tray. As my appetiser dish and bread dish were left on the tray, general display of food looked tardy but I appreciate it was done so that the meal service could be completed earlier. The meal was finished with the option of cake, cheese or ice cream sundae. I went with the ice cream topped off with caramel sauce and nuts.

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I had some chips and banana as a snack two hours prior to breakfast from the assorted snacks laid out in the galley, but did not order anything from the snack menu.

Just over an hour prior to landing, the breakfast service began. Options ranged from French toast and omelette to muesli and yoghurt. I went with the French toast which sounded much better on the menu that it looked. Whilst fine, I found the portion small and rather uninspired. It was served with some sad looking pieces of mandarin and grapefruit. Flight attendants came around with croissant, bread and carrot cake muffins. I went with the muffins and they were seriously delicious. Overall I found the food offerings rather small in serving and lacklustre in appearance/taste.

Verdict

Delta has a reputation of being the best US based airline. Certainly there were lots of things that have brought it on par with its international competitors. However I couldn’t help but feel that everything was a decade behind. The seats had seen better days, the entertainment system a couple of generations old and the food and beverage service was hardly delightful.

I got a great sleep during the flight for about half the flight and for business class, that’s one factor you’re paying the privilege for. It’s a shame that the other half of the flight was completely unmemorable/ slightly disappointing.

I believe that once the new seat is installed, it would provide a welcome upgrade  in terms of experience for the business class passenger. I can only hope that this flows onto their food and beverage service too. Combined, Delta will truly once and for all shake off that daggy American stereotype (as long as the competition hasn’t moved on again in the meantime).

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About the writer

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I’m a well travelled 30 something who blames it all on his father (though really, I’ve taken it to the next level). Travelling from a young age and continuing to do so independently from the end of high school, I am happy to step on a plane headed anywhere. Indeed my colleagues at work don’t ask me if I’m going away in holidays, but where I’ll be headed. They don’t even bat an eyelid when I pop down to Melbourne for the weeknight just to see some show that takes my fancy.

All of my travel is self funded. Through a mixture of great fares and frequent flyer points I’ve developed a penchant for sitting at the front of the plane. However let’s be honest; I’ll just about sit anywhere if it means I get to fly somewhere.