Loyalty Scheme: Skywards (partnership with Qantas FF)
Duration: 18:05 – 19:25pm (3 hours and 20 minutes)
Emirates has the largest fleet of A380s compared to any other carrier globally and for an Airbus fan like myself the odds of getting a seat on one are extremely high at the time of booking, particularly when the only other option is a B777. Over the Queen’s birthday weekend, I thought I would do a quick trip across the ditch from Australia to NZ to see the South Island. Last year Emirates removed flights between Sydney – Auckland and Sydney-Wellington, instead creating direct flight to Dubai rather than via Sydney and Melbourne.
The biggest losers out of the change were Australians who lost the easiest way to nab an A380 flight for a bargain for what would be deemed a domestic flight in terms of the flight time (it takes longer to fly east-west Australia than it does from the east coast to NZ). That said there is a loop hole (for now) where you can still enjoy the quick A380 hop but it means that you would need to go to Christchurch for the privilege. So how did my flight fare for the handful of hours spent up in the air and in the bar on the second deck?
One thing I love about the A380 business class as opposed to their B777 is that comes in a 1-2-1 layout, providing each passenger with direct access to the aisle. Additionally, the seats feel like a mini private suite, particularly for those along the window and when you are dining or laying down for a snooze, the aircraft noise is whisper quiet. Next to my seat was sizeable side table and a room temperature mini-bar stocked with water and soft drink.
If there was any gripe about the seat is that it felt a tad dated and I use the word tad loosely as the quality is still strong but when you are comparing it to the newly released Emirates Business Class seats, you notice the difference. Also, be prepared for lots of faux wood. Emirates has a habit of loving bling and may have gone a little overboard here in that area.
As it was a short flight there was no point in trying to use the flat bed service particularly by the time the dinner service rolled through.
All business class suites come with a 17-inch touchscreen that’s packed with over 2,000 ‘channels’ of movies, TV shows and audio. I struggled with the amount of choice to select a film as there were quite a few good flicks on offer (I ended up investing my time watching The Black Panther). On the other hand, the music selection was rather slim and the choice predominantly Arabic (which is great if your music tastes wonder that way).
There was also wifi on board for a charge but I did not consider this service offering to be able to report on it.
However those forms of entertainment pales in comparison to the inflight cocktail bar and lounge for business and first class passengers. Located at the end of the plane the area is a great place for stretching the legs, enjoying a few mojitos and socialising with fellow passengers.
I’ve been on a few Emirates flights where the bar provided a relaxing space to unwind but this flight was sadly a little different. The bar was overcrowded and standing room only. I blame the fact that many people who were upgraded from the flight being oversold decided to spend the time in the bar as it was their first time ever in business class. There was one woman who was getting a little drunk at the bar and was telling passengers she was on her seventh champagne. Geez how embarrassing! I didn’t know if I was on Emirates or at the local pub. Again, having experienced the bar and lounge on flights prior I know this wasn’t the norm but wouldn’t be impressed had it been my first time.
The Bread and Butter (food and drink)
I’m greeted before take-off with a glass of Moët & Chandon Champagne, the inflight menu and a wine list. Despite the short flight it was still a full service, three course meal like the type you would experience on a Sydney to Dubai leg.
The meal service was awfully slow and took almost an hour before they came to serve me. In fact, I actually had to get their attention as the flight attendant accidentally skipped my seat when taking orders. The attention to detail was seriously lacking here. I didn’t know if it was due to the FAs having to deal with a full flight, particularly in business class as a lot were upgraded last minute or that the crew was understaffed. Nothing was personable about the service which is a shame because my last Emirates flight in business was the complete opposite.
By the time the dinner was served I was already halfway through my film. The flight attendant brought out bread, a seasonal salad with balsamic and olive oil dressing and a seafood appetiser. The appetiser of smoked salmon and prawns was delicious, fresh and left me wanting more.
For mains there was a choice of salmon massman curry, pan fried beef fillet and grilled chicken with herb butter. I went with the beef. The beef was slightly tougher than I had expected despite requesting it medium rare. That said the thyme jus, potato gratin and mushrooms helped pack this dish with some flavoursome punch.
With a bit of room left I decided to have dessert and went with not one, but two dishes – the lemon tart and a seasonal fruit platter. The lemon tart was on point and succulent to eat. The smooth texture of it was superb and was my favourite dish of the flight.
Drinks wise, I kept the flow of the Moet coming until the main where I then switched to a lovely but quite heavy red from Chateau Moulin Riche. It was a 10 year old drop that had lovely aromas of blackberry and prunes and was a great accompaniment to my beef.
Other than the slow service, the food itself was quite good.
Being a public holiday, the flight was busy as a result of being oversold. People who were in economy were upgraded for free and in turn made the bar quite crowded for an area that traditionally is a bit quieter and more relaxing. Besides the slow service the experience was overall pleasant and a great way to spend a few hours kicking back with a Moet. Would I do it again? Even with the crowds? Absolutely!
Have you experienced Emirates business class? Did you love or dislike the product offering? Hit up the comments section as I’m keen to hear your thoughts…