Flight: BA167, LHR – TLV
Loyalty Scheme: The Executive Club (member of the Oneworld alliance)
Frequency: Multiple daily
Duration: 5 hours
Unlike a number of people, I don’t have a real axe to grind with British Airways. Perhaps I’ve been fortunate but my flying experiences with the airlines have been genuinely pleasant and dare I say it, even enjoyable. Due to some fortunate operational reasons, BA quietly upgraded my LHR – LTV flight prior to check in from a not so bad premium economy seat to their Club World cabin. For a five hour flight this was quite a nice way to arrive in Ben Gurion Airport and an upgrade is an upgrade. I was keen see some of the changes that BA announced last year to their Club World cabin. Sure the new direct aisle business class seat wasn’t on this flight but some of the ‘soft improvements’ that they touted were now in operation. So how did BA’s Club World fare? TAT took to the skies to find out…
The first thing one notices upon entering the cabin is the weird yet crowded business class layout of the cabin which is configured 2-4-2 (8 seats abreast in a 56 seat cabin). Now in today’s business class flying terms, that’s rather ancient in terms of layouts. The middle central seats are couple seats whilst the rest are staggered individually (either facing forward or backward). On today’s flight I had a direct aisle, centred seat. The seat felt quite exposed and lacked privacy. Not only could those walking down the aisle see me clearly but also those with their partitions down in the central part of the Club World cabin. Those fortunate to be seated on the window seats had more of a privacy cocoon.
The seat also lacked storage and I found myself having to leave my mobile charging on the floor next to my seat. Against the power outlets was a small compartment underneath the centre console. I’d struggle to put anything in there other than a slim tablet. Due to the flight not being an overnight flight, bedding was not provided but the seat does convert into a fully lie flat bed. A lovely Elemis amenities kit was handed out by flight attendants which contained the usual suspects such as a toothbrush, toothpaste, lip balm, cream, etc.
There’ were four restrooms allocated for business class and during the flight when I did need to go there was never a line up for the bathrooms.
The seat had an odd 12 inch flip out flat screen, which was poorly aligned for those who wish to recline back a little to enjoy their entertainment viewing. Aside from this small gripe the actually catalogue of movie, TV and music options was rather decent despite it being no Emirates ICE. Moreover with the screen being surely around for some 10+ years, the resolution and sound from the entertainment system was still surprisingly strong. All seats also came with noise cancelling headphones to enhance the viewing experience.
The Bread and Butter (food and drink)
Upon seating down a flight attendant (FA) approached me to offer a hot towel and champagne or water. I went with the NV champagne which was from the house of Canard-Duchêne (the drop is also served in their first class lounges). Once airborne the FA came around again tom take meal orders as well as top up drinks. I decided to switch my champagne to the Besserat de Bellefon brut rosé champagne, which had some rather lovely smokey notes fused with a delicious salted almond, lemon meringue flavour.
Other drinks on offer was a selection of Austrian, Argentinean and NZ white and red wines as well as a host of teas for those seeking a belated British afternoon cup of tea.
Gone were the trolleys as part of the new Club World revamp late last year. Instead FAs would come out dish by dish with people’s selections. Traditionally I’m a three course man on a business class flight so the progressive dining service was a nice touch compared to the all in one service delivery of old. For starter I went with the Loch Fyne smoked salmon which did not disappoint. The dish was followed by a Scottish beef short rib main, which was equally impressive and wasn’t dry like some beef dishes I’ve experienced on other airlines. To finish I had the apple and blackberry compote which had a delicious almond crumble. All up the dining experience whilst a little delayed between dishes was very good. The promise of BA lifting their business class dining standards was very evident on this flight, from the presentation to the taste of the dishes.
I honestly didn’t know what to expect with this flight. The cabin isn’t as horrid as some of the stories I’ve read online but then again isn’t anywhere near as good as some its rivals like Qatar’s superior QSuite and Emirates’ direct aisle A380 business class suite. Overlooking the lack of privacy, the seat was comfortable and the entertainment offering was solid. The stand out for me was the food and drink service which felt personalised, well presented and more importantly tasty. The rollout of soft improvements around the dining service was clear and made all the difference (even if it seemed minor on the surface in terms of enhancements). You could say the flying experience overall was a pleasant surprise. I would have no hesitation flying the Club World cabin again on BA should the option arise.
Have you experienced flying business/ Club World on British Airways? Did you love or dislike the flight? Hit up the comments section as I’m keen to hear your thoughts…