CATHAY PACIFIC THE PIER FIRST CLASS LOUNGE HONG KONG: REVIEW

Alliance: Oneworld

Location: Hong Kong International Airport, Terminal 1, Level 6, near Gate 63

Lounge Rating: 5 Stars (I would go beyond 5/5 if I could!)

 

 

You would’ve come across those top 10 First Class Lounge lists or best lounges in the world articles where some typical points hack would have written up online for you to salivate over. They become the desirable among the frequent flying elite and are in themselves a must go to destination.  For me one of those lounges is the Qantas Sydney First Class International Lounge. It’s exquisite and worth arriving early for.

For a while now I had heard great things about an equally (if not more) impressive lounge, The Pier First Class Lounge in Hong Kong Airport. So impressive is its offering that I was more looking forward to visiting the lounge versus revisiting Hong Kong again. So how did The Pier stack up? Was the lounge worthy of the hype. I simply had to check in and find out…

Lounge access options

  • Lounge access is available for passengers who are:
    • Cathay Pacific/ Dragonair first class passengers
    • First class flyers Oneworld airline travelling passengers including British Airways and Qatar
    • Marco Polo Club Diamond, Diamond Plus and Diamond Invitation frequent flyers
    • Other Oneworld Emerald frequent flyers such as Qantas Platinum prior to flights with Cathay Pacific Qantas, etc

Lounge location and opening hours

The Pier is located at Level 6, Terminal 1, near Gate 63 and is open from from 5.30am, closed at 00.30am daily.

Ambience

Image

 

One of the first things you notice when you step into The Pier is the sheer size yet privacy of the place. This isn’t your normal lounge fit out. It truly is a space to relax, enjoy a meal or be productive without the distraction of the overall airport. The separation of the different, beautiful colour scheme and greenery add to the sense of luxury. This feels more like a 5 star hotel than lounge; again a testament to the work that Cathay has put into making the lounge the experience that it is today.

For those wishing to be productive, there’s a great office space called’ The Bureau’ which offers business travellers desks with computers and space for laptops as well as multiple  AC and USB power ports for those who need to be fully charged and tapped into all devices.

On the flip side for those wishing to be as unproductive as possible there’s a Library with some reading materials as well as eight Day Suites which include a single bed for those wanting to get some forty winks. Yes this lounge really has something for everyone!

 

Refresh Me (Bathroom/ spa facilities)

Having had a rather long day lining up and walking in the heat around Honkers, I made a b line to the bathroom to have a shower before my lounge meal and flight. Unlike other lounges I was able to get a shower instantly. The 14 shower suites are adorned with gorgeous brass fittings and my favourite, Aesop amenities. Let’s say that after my shower I was feeling more than refreshed but rejuvenated.

I applied for a spa treatment but sadly the appointments were booked out right until 11pm that night, well after my flight had taken to the skies (so sadly could not review that aspect of the lounge).

Bread and butter (food and drink)

 

One of my favourite aspects about the First Class Lounges like Qantas and now Cathay is their dining room space. Yes there is a buffet area option for those who do enjoy the ability to self serve and are time poor but for me, these spaces provide a chance to indulge in some truly great cuisine. The Pier did not disappoint with the lounge offer a restaurant space and bar at the back of the lounge. Simply pull up a chair and experience restaurant quality service. On the menu was a staggering amount of food and wine options, including three champagne choices. Due to the Easter period there was an additional Easter themed menu which in the end tempted me and found me mixing it up between some renown dishes and some more holiday spirit cuisine.

 

For the starter I choose the Easter a la coque egg and smoked salmon with fennel salad. Both were equally delicious and beautiful presented. Moving onto the mains I had the succulent mussel marinere with white wine and julienne fries. If I had an criticism here is that the dish was rather small and in turn I found myself order more, which lead me onto my second main the roasted leg of lamb. Again both were tasty, well cooked and looked divine.

To finish I couldn’t go past the Easter themed chocolate dessert which was a rich chocolate mousse Easter egg with orange marmalade….simply delicious! I complimented my dishes naturally with a mix between the vintage Thienot 2008 Brut and the Perrier Jouet NV (which is also served in the Qantas First Class lounge).

Throughout the dining experience the lovely waitress who served me was accommodating, friendly and very conversational. She was great in terms of offering insight into drink and food choices, even getting me onto the Cathay cocktail speciality Blue Dream which was quite a treat!  I did not have to wait long nor struggle to get the attention of wait staff. This really was the perfect lounge dining experience. I could not fault it.

Verdict

The Pier is one of those experiences where you don’t feel you are in a lounge. The atmosphere here is warm and inviting and never feels for a moment crowded. Normally you have to do a hot shoe shuffle to scramble for a seat in another lounge but not here at The Pier. The breakout spaces and use of lighting and fixtures is truly genius. For me it has become one of my favourite lounges in the world after one visit – yes it was THAT good! I will be back for sure and am willing to look at flight options that detour as a stopover in Hong Kong just to make it happen!

Comments

Have you experienced The Pier First Class Lounge in Hong Kong? Did you find the space as inviting and beautiful as my experience or was your time not as enjoyable? Love to hear your thoughts and what you think has been your best lounge experience to date.

QATAR LAUNCHES NEW ECONOMY SEAT

Qatar-Airways-Economy-Seat.png

Qatar Airways for a while had teased the world with its plans to introduce a new economy class seat and having seen their revolutionary business class product, I was hopeful they would also be revolutionary in the economy product.

Qatar have a habit of overhyping their launches (ie. their latest video/ film) and sometimes fails to deliver on the hype. This week the airline did it again with their new economy seat and whilst it’s a dramatic improvement to their current seat, it’s more enhancement than revolution.

There’s some great specification in it with the new seat featuring;

  • 13.3 inch 4K widescreens
  • Enhanced connectivity and faster wifi
  • Enhanced legroom
  • Adjustable, lightweight headrest
  • Semi-fixed back shell design with a 19 degree recline system
  • Pre-reclined position of six degrees for takeoff and landing
  • Dual multi-function tables for maximum adaptability and table space
  • USB Type C with high power fast charging capabilities

The biggest takeaway is obviously the widescreen TV and an innovative 19-degree recline system, meaning the seat will not recline by re-positioning the back of the seat and in turn impacting the space of the person behind you. Again these will improve the comfort of the passenger but overall not make a major difference to their journey.

D0-hNcYXQAAQEKP-1-700x495.jpg

One thing that has impressed me however is nothing to do with the seat but the new ‘QCuisine’ for economy passengers which will feature new menu items and greater choices, including larger main courses and desserts. Perfect for the one like myself who is always left peckish from the small airline servings on the plane.

The seat which will debut on the A321neo this year will eventually be installed on their rest of its fleet

Innovation or simple enhancement? Keen to hear your thoughts on the new Qatar economy seat.

 

QANTAS TAKES OFF FOR FIJI

B737.jpg

Qantas for the last couple of years has moved slowly away from the business market and focused its energies on the recreation side of things. First it was the launch of direct flights to Bali (which was predominantly left to their Jetstar arm prior) and now Qantas has decided they want a piece of the island action in Fiji! That’s right folks, Qantas will be flying direct Sydney – Nadi from 31 March 2019.

Flying four times weekly, the flight will be serviced by a Boeing 737. QF101 will depart Sydney at 10.30am every Tuesday, Friday, Saturday and Sunday, to arrive in Nadi at 4.30pm. The QF102 return leg departs Nadi at 5.35pm the same day for an 8pm Sydney arrival.

The news doesn’t mean that Qantas will shy from its codeshare with Fiji Airways flight to Nadi, particularity now that Fiji Airways is a member of the Oneworld Connect scheme.

Will you be taking a leisurely island holiday to Fiji now that Qantas is in the game? Keen to hear your thoughts.

Emirates swings axe into chauffeur service

Emirates.JPG

Emirates is swinging the axe into its generous (and rather good) chauffeur drive service on business class and first class tickets booked using Skywards miles. Commencing 1 March this year, rides to and from the airport will no longer be available for ‘Skyward classic rewards’ flights. The changes will also include upgrades using miles from economy to business class.

The axe doesn’t stop there with Emirates business class and first class flights booked through Skyward partners such as Qantas also effected. So if you are booked on a flight and are flying after 1 March, I strongly insist locking in your complimentary chauffeur now because once March hits, any changes will not be allowed or accepted.

I find the move disappointing by Emirates who are generally a generous airline. When you choose business and first, you naturally expect all the bells and whistles. Cost cutting in this space is seeing airlines simply making people pay for a chair. Hopefully this will be the last of the cost cutting measures we will see Emirates do to its premium classes for quite some time.

What do you think of the changes? Are you for or against the axing? 

 

Qantas weighs in on hand luggage

article.mobile.jpg

Qantas has begun weighing carry-on luggage of passengers at the gate as part of a crackdown on hand luggage exceeding the bag limit of 7kg. Baggage found to be overweight will be compulsorily checked in at the boarding gate. Not even Business Class passengers and Platinum One frequent flyers are exempt from the crackdown.

With the rise of a virtually contactless check in experience to the boarding gate, the process of weighing or checking in baggage has become nonexistent. Despite skipping check in due to checking in online, baggage should still meet the size and weight requirements of the airline’s baggage policy. However this often goes unchecked by full service airlines at the boarding gate.

Qantas is an airline that from living memory rarely ever weighed hand luggage at the gate but have decided that the growth of online checkin has seen the baggage policy sometimes abused by passengers. I can understand where the airline is coming from and there are some occasions where the hand luggage policy has been clearly abused but the weighing of all items, particularly if they’re only say 1-2 kgs over is a bit petty. For me on domestic flights I use hand luggage all the time, even when on a full service airline that includes checked luggage for free. It’s fast and convenient, especially when travelling for business as you don’t want to spend half an hour at baggage collection waiting for your bag.

Qantas says the random checks ensure each passenger has their fair share of overhead space whilst looking out for the safety of cabin crew who could potentially injure themselves lifting overweight luggage.

I’m divided on this issue as I can see both sides of the argument. In all fairness 7kgs is pretty light and pathetic. If hand luggage was increased to 9kg a piece I think anything over weight that should be stored underneath. As the expression goes, if you can’t lift it put it away.

It’ll be interesting to see how Qantas handles this new hand luggage in the months to come and whether it’ll further impact departure times for the airline, which for the majority of my QF flights are generally delayed.

Do you Qantas has gone too far in terms of randomly weighing hand luggage? I’m keen to hear your thoughts.

Fiji Airways officially joins Oneworld Connect

1500,1500-5c07748112c040bbbb45699cdd799463-fiji-airways-920a.jpg

Fiji Airways this week officially became Oneworld Connect’s first partner. As a new partner it unlocks an array of benefits for Oneworld members. Oneworld Connect is intended to be an option for smaller airlines to join the alliance without having to pay the full membership costs due to the large costs associated with joining an alliance.

So what does this mean for those as part of the Oneworld program?

Prior to joining Oneworld Connect, priority boarding on Fiji Airways flights was reserved only for business class passengers and the airline’s Tabua Club members. The change will now priority boarding benefits expanded to all Oneworld members across all airports when travelling with Fiji Airways.

In addition customers from American, British Airways, Cathay Pacific and Qantas when flying on Fiji Airways will have the ability to earn and redeem miles (including earning status miles). The benefits will also be reciprocated for Fiji Airways Tabua frequent flyer members when flying on American, British Airways, Cathay Pacific and Qantas.

However unlike other Oneworld partners, Connect doesn’t offer Oneworld members access to FJ lounges or Oneworld when flying under an FJ coded flight. This means that unless you are flying FJ Business Class, you will not receive lounge access no matter your status. This is quite disappointing considering that Oneworld benefits like lounge access are highly regarded and for many are a main drawcard to being with an alliance.

If that isn’t disappointing, as you could tell not all Oneworld members are treated the same. Below is a chart breaking down the benefits for each airline.

In my view the new addition of FJ is better than no addition with some good benefits there in terms of points and boarding. However with some airlines treated more preferably than others as part of this new deal, I feel this has added a layer of confusion in terms of who is eligible for what. Additionally a lack of airport lounge access is disappointing and one can only hope will be reviewed soon. Time will tell if the Connect concept lasts the distance.