QANTAS BUSINESS CLASS A380 SYD – LAX: REVIEW

Flight: QF11, SYD-LAX

Loyalty Scheme: Qantas Frequent Flyer (member of the Oneworld alliance)

Frequency: Multiple daily

Duration:  13.5 hours

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Qantas has a stranglehold of the USA market between the Australian east coast and key cities such as NYC, San Fran, Dallas and Los Angeles. Recently the airline announced it would also be pushing into new routes like Chicago from 2020. With that in mind I knew going to the States with Qantas was always going to be a sound choice. So how did the A380 stack up on the long haul flight from Sydney to Los Angeles? The Australian Traveller hopped onboard at the top end to find out…

The Seat

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Qantas has a stranglehold of the USA market between the Australian east coast and key cities such as NYC, San Fran, Dallas and Los Angeles. Recently the airline announced it would also be pushing into new routes like Chicago from 2020. With that in mind I knew going to the States with Qantas was always going to be a sound choice. So how did the A380 stack up on the long haul flight from Sydney to Los Angeles? The Australian Traveller hopped onboard at the top end to find out…Qantas has a stranglehold of the USA market between the Australian east coast and key cities such as NYC, San Fran, Dallas and Los Angeles. Recently the airline announced it would also be pushing into new routes like Chicago from 2020. With that in mind I knew going to the States with Qantas was always going to be a sound choice. So how did the A380 stack up on the long haul flight from Sydney to Los Angeles? The Australian Traveller hopped onboard at the top end to find out…

One thing that’s instantly noticeable compared to Qantas’ new B787s and converted A330s is that the A380 retains the older generation Skybed II business class seat. This means for those playing at home it’s not very private and is configured in a 2-2-2 seat layout (which means that delicate hop over the neighbour mid flight when they’re reclined and asleep) .

Despite the seats possessing a generous amount of  leg room (78-inch pitch), storage space was seriously lacking around the seat itself. When the bed lays fully flat it offered a sense of privacy thanks to the cocoon of the hard shell surrounding the seat. Sadly the seat was showing its age with the end sagging slightly which in turn made my sleeping position a little uncomfortable at times.

On my seat when I first boarded was a rather charming amenities kit which has all the essentials including some lovely Aspar products as well as a pair of the iconic Qantas pajamas. It was rather ambitious for Qantas to leave a pair there considering they were making an assumption on what size I am.

Entertain me

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Qantas without fail always has a strong selection of film and television to enjoy on their IFEs. All business class seats have a 12.1-inch touchscreen which pops up the side of the seat and then swivelled into position to sit in front of you. The quality of the screen which is perfectly fine to view, is no match for Qantas’ better A330 and B787 business class IFE screens. All business class passengers are provided with noise cancelling headphones.

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For those not wanting to watch a screen and more want to go for a stretch or do some socialising, Qantas has a small lounge space in the front of the top deck. Unlike Emirates and Qatar, the space is a wasted opportunity. There’s no bar but rather a long lounge running along the length of the wall. At the time I entered it was heaving with young children and their mothers. It was clearly not a space I wished to relax in. It’s believed that the new revamp of the A380 will include a new lounge area which I hope will be a lot more aligned with the Emirates lounge space on board than what is currently offered on Qantas.

The Bread and Butter (food and drink)

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Qantas is one of the best when it comes to food and wine presentation and this flight was no exception. Sure it wasn’t on par with Qatar’s incomparable meal service, it was still a highlight. Being a morning flight out of Sydney, there were two key meal services; lunch and breakfast (in preparation for landing into the US the day same day during the breakfast rush). Prior to take off Qantas offered passengers a glass of still or sparkling water or Duval-Leroy Brut champagne. I went with the champagne as a way to toast in the beginning of my getaway to the USA.

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Lunch was served an hour into the flight. For appetiser I went with the dumplings which were quite succulent and full of flavour. The main followed and the choices were a lot more abundant  from a seared barramundi, a chicken breast with potato gratin and roasted vegetables to a spicy beef tagine. I chose the barramundi. It went nicely with my topped up glass of champagne. Served alongside the main was a simple salad (which lacked any real flavour). Dessert closed the meal off nicely with some seasoned fruit and Maggie Beer ice cream.

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Flight attendant came around with breakfast cards for passengers to fill out before they closed out the lunch service. Being one who likes to start off the day with a big meal to power through I made sure I ticked a few of the boxes before getting in a movie or two and some shut eye.

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After sleeping six hours I awoke half an hour prior to Qantas commencing their breakfast service, which was abut two hours out from Los Angeles. Instead of the staggered dish serving process of the lunch service, the breakfast meal was brought out all at once.

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The breakfast was akin to what I would be served in an Australian cafe which is quite a delight. The ingredients and food offering looks not only delicious but rather healthy. I went with the poached eggs with pearl barley, kale and spinach salad as well as a serving of the buttermilk pancakes with baked rhubarb and cinnamon yoghurt. I accompanied the dishes with a cappuccino which came out nice and frothy, a green juice and a final glass of champagne (because it was 12pm somewhere in the world).

All in all the food and drinks were solid, tasty and the best part of my flight experience. If Qantas was a restaurant I would give it 4.5 out of 5 stars for its culinary side alone.

Verdict

I was initially apprehensive to fly the old Skybed II to the States. The idea of hopping over someone mid flight, let alone the lack of privacy was a concern. That said the seat was surprisingly still comfortable ten years on despite a little sagging in parts. I slept a solid six hours and felt rejuvenated for the rest of the day once I landed.

The entertainment was good but slightly disappointing due to the screen showing its age. The highlight however was the meal service for both lunch and breakfast. Qantas has a reputation for its dining and it did not falter. With the A380s set for a revamp later this year to the new business class seat, I cannot wait to see what a difference a better seat will do to enhance what is an already enjoyable experience. I will definitely be back onboard with Qantas if given the chance in the future!

Comments

Have you experienced flying business on the Qantas A380? Did you love or dislike the flight? Hit up the comments section as I’m keen to hear your thoughts…

Qantas launches new Frequent Flyer Program changes

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Qantas a couple of days ago without notice announced cryptically that it would be overhauling its frequent flyer program. Like many I was in a bit of a sweat about it thinking the potential was endless for the airline to come in with the wrecking ball and make the program to be frank, a lot worse. Today, I am glad to report that it isn’t anywhere near the doom and gloom that was reported online. So what has been announced and how will it affect you?

First up Qantas has announced there’ll be more seats up for grabs, with those dreaded carrier charges on most international Qantas flights reduced by as much as half. This is a big win for many as the carrier charges for QF currently have a large sting to them compared to their rivals when redeeming. You” require fewer Qantas Points when booking an economy seat on international flights but here’s the sting. Those looking to book something with a bit more leg room will be hit with higher amount of points for seats in premium economy, business class and first class.

The next bit of news is something I was apart of in terms of research late last year by the airline and this is the Qantas Points Club. Details are still sketchy but basically the Qantas Points Club will operate adjunct to the Qantas Frequent Flyer scheme, unlocking flight and travel benefits for non-flying members including lounge access and bonus status credits. I think this has a lot of potential and am keen to see how it is delivered when it is launched December 2019.

Thirdly Qantas has earmarked five million seats on Qantas domestic and international flights annually, with up to 30% more premium economy, business class and even first class seats to popular destinations such as Singapore, London, Los Angeles and Tokyo. This is on top of 3-5 million seats on partner airlines, including new partners such as Air New Zealand, KLM Bangkok Airways and Air France.

Finally Qantas has opened up a new level of lifetime status, the coveted Lifetime Platinum but the catch is, to achieve it, it’s an eye watering and almost impossible 75K status credits to achieve. The new Lifetime Platinum status will commence in September 2019.

So what do you think of the announcement? Anything that excites or annoys you? Keen to hear your thoughts…

 

QANTAS TO FLY B747 ON SYD-PERTH DOMESTIC ROUTES

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Whilst I’m sad of its withdrawal from most international routes, I’m eager (and gunning) to get onboard with a B747 domestically in Australia. Yes you read right….Qantas will fly the queen of the skies, the Boeing 747 between Sydney and Perth from late July.

The B747 will get a shot at domestic duties before its retirement from the Qantas fleet in 2020. For some like me this is like a John Farnham final tour (but Qantas doesn’t plan on making another surprise tour down the track – retirement sadly means retirement).

Don’t expect to see the Boeing 747 doing the east-west leg daily. It’s rumoured QF581, QF582, QF583 and QF568 will be the flights to get the B747 treatment from August 9.

 

Whilst Business Class passengers will be slightly disadvantaged by the lie-flat Skybed II 2-3-2 arrangement,  top tier frequent flyers booked in economy class will be the real winners here with the change with the ability to pre-select seats in the B747 premium economy cabin based on status.

It’ll be interesting to see where the B747 ends up before retirement. Despite being one of the critics against the retirement, I admit this is one move recently by Qantas around the B747 that I do support.

QANTAS AND AIR NZ SURPRISE AVIATION SECTOR WITH NEW CODESHARE DEAL

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In aviation you don’t often get ‘surprised’ as rumours seem to circle for months if not years about something newsworthy. So when Qantas announced its new codeshare deal with Air New Zealand, many (including me), were taken aback by the news.

This is a great win for both of the airlines. The deal would see QF coded onto 30 domestic AirNZ services across NZ, whilst Air NZ would see the NZ code on 85 domestic Qantas flight in Australia.

In addition the new deal would allow Qantas and Air New Zealand business class passengers and top-tier frequent flyers reciprocal airport lounges access as well as the ability to earn points and status on each airline’s loyalty program.

However it is understood that the new codeshare deal will not include Trans-Tasman and other international flights.

The biggest loser from the announcement is Virgin Australia who is still probably shell shocked by the announcement more than anyone else. Their partnership with Air NZ has tanked and is due to expire 28 October, the same day the QF and Air NZ alliance starts up. Talk about a kick in the teeth. John Borghetti must be fuming, yet again throwing another dart at his Alan Joyce dartboard in this office.

I am excited to see how this partnership will evolve but it does sound quite promising and even more reason for me to book a trip or two across the ditch.

Comments

What do you think of the new Qantas and Air NZ codeshare deal? Will you benefit or lose out from it? Keen to hear your thought.