JAPAN AIRLINES FIRST CLASS SAKURA LOUNGE TOKYO (HANEDA): REVIEW

Alliance: Oneworld

Location: Haneda (Tokyo) International Airport, Terminal 1

Lounge Rating: 4.5 Stars

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For as far as I can remember I’ve always been fascinated and had respect for Japan Airlines (JAL) as an airline. The airline is synonymous with outstanding customer service, strong product offerings and overall elegance. This extends to their lounges which are well presented and immaculate. I was keen to visit the First Class Lounge in Haneda after friends reported on how wonderful their experience was, including a must visit to the Red Suite. Fortunately I had the opportunity to visit the lounge twice on a recent trip. So how did the lounge stack up in terms of First Class lounges like The Pier in HK or the Concorde Lounge in the UK? I checked into the lounge to find out…

Lounge access options

  • Those travelling in JAL First Class
  • JAL Mileage Bank Diamond, Gold and Silver members
  • Oneworld Emerald members travelling on any Oneworld flight in any cabin of service

Lounge location and opening hours

The JAL First Class Lounge is located after security in the International Terminal on level 4. Located across from gate 112, the lounge can be accessed via an elevator or set of escalators leading up from the gate level. Opening hours for the lounge is from 6am – 2am, with only a closure period of four hours in the wee hours of the early morning.

Ambience

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Upon entering the lounge for the first time you’re greeted by a stunning hallway with gleaming marble floors, Japanese style partitions and artwork. Off the hallway are shower facilities to the left and a phone room and baggage storage to the right. Beyond the hallway are two main seating areas on either side of the dining space, a small business centre, The Red Suite, showers, bathroom, massage area and smoking room. The amount of seating as well as power outlets are generous. The furnishing style is light and elegant, and more importantly very comfortable.

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Speaking of the Red Suite, this by far was the room that most impressed. In a word stunning. I’ve not come across such a gorgeous room (not even in The Pier in HK) in a lounge before. Located at the back of the lounge, this adults only space offers a more relaxed space for those seeking quiet.

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The suite, beautifully decorated in mahogany colours and featuring Japan Airlines memorabilia, is broken up into four spaces. A library, play room, seating room and the all important champagne/sake bar (which comprises of a Laurent-Perrier stocked fridge and top notch sake). There’s also a shoe polishing service for those business flyers looking to spruce up before their next meeting. This was my favourite space in the lounge and found myself often returning to fill up on another sake or Laurent Perrier.

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I didn’t have the opportunity to visit the shower rooms but the restrooms were well appointed with lovely amenities as well as the iconic Japanese Super Toilet or Washlet (Woshuretto) as it’s known, which has all the dazzling and somewhat confusing array of features.

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Bread and butter (food and drink)

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The food selection is mainly self-serve, with a chef available during peak times (breakfast and dinner) to create made to order dishes. The selection is extensive but in comparison to other first lounges I have visited it was a tad underwhelming. Some individual items like the sushi selection was delicious and highly recommended but the salads and bread options looked lacklustre and not well presented. The chef was the highlight of the area and at the time of my visit they were serving the original JAL burger which was quite tasty and went down a treat!

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There are also two self serve drink stations which include liquor, soft drinks, juice, and a beer machine. The selection on offer is decent but nowhere near as impressive as The Red Suite offering.

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Verdict

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The JAL First Class Lounge is definitely up there for me in terms of my all time favourites,  mainly due to the x factor of the Red Suite.  I fell in love with its beautiful interior, tranquil ambience and lovely nod to JALs aviation past. As an aviation geek walking around inspecting the memorabilia with Laurent-Perrier glass in hand has easily become one of my favourite airport lounge experiences.

Whilst the lounge isn’t The Pier in Hong Kong (a difficult task to follow), this lounge has easily become one of my favourites alongside the Qantas, Qatar and British Airways First lounges. I will definitely (and hopefully) be back to enjoy this stunning lounge again sometime in the near future.

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Comments

Have you experienced the JAL First Class Sakura Lounge at Tokyo’s Haneda Airport? Love to hear from you about your time in lounge – did it shine or were you expecting something better?

 

CATHAY PACIFIC BUSINESS LOUNGE MANILA: REVIEW

Alliance: Oneworld

Location: Manila  International Airport, Terminal 3

Lounge Rating: 4 Stars

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Based on my experience with Cathay I’ve found their lounges in general to be impressive, bar the one in Beijing which is in urgent need of attention. The lounges are bold, classy and well presented with the same service and attention to detail, providing visitors with a consistent experience. The lounges in Manila are generally disappointing, which is no surprise considering how bad the airport. However there’s a shining beacon that seems to get consistent praise online; the Cathay Business Lounge. Curious to see if the online hype was spot on, TAT decided to check in the CX Manila lounge to find out.

Lounge access options

  • Those travelling in Cathay business or first class
  • Marco Polo Club Diamond, Gold and Silver members
  • Oneworld Sapphire and Emerald members travelling on any Oneworld flight in any cabin of service

Lounge location and opening hours

The lounge is located at Terminal 3, on level 4 above Gate 114. Once you’ve cleared security and immigration, you will see signage to the lounges in front of you. There’s a lift that’ll take you up to the lounge just by Gate 114.

Ambience

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Upon entering the lounge you’re instantly hit with that signature Cathay lounge style; from the luxurious wooden walled interiors to the lovely greenery break out spaces that create a sense of both tranquillity and privacy. The space is a far cry from the manic surrounds of Manila’s Ninoy Aquino International Airport.

The lounge is divided into different zones for working, dining and relaxing, yet at the same time is open enough that you never feel enclosed.

For those keen to work away there’s an abundance of power and USB outlets throughout the lounge. If you don’t have your laptop on hand there’s also a small business area with three desktop computers for those wanting to punch out some work before they board.

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On the flip side the bathrooms were a tad disappointing due to a lack of showers (odd considering how hot Manila Airport is generally) and poor amenities compared to their usual Aesop range in other lounges.

Bread and butter (food and drink)

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Whilst it may not be on par with The Pier (my favourite Cathay lounge), it still serves a decent meal thanks to its signature Noodle Bar. The bar serves a variety of fresh made to order Hong Kong inspired street fare dishes. My visit offered an enticing wonton noodle soup and beef rice dish (both of which I ordered). When ordering you’ll be issued a buzzer which illuminates when your order is ready for collection.  The food served was delicious and well presented. There’s also a small self service snack area nearby the noodle bar which has a coffee machine and some light bites.

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I followed my meal up with a visit to the bar and ordered a negroni which was well mixed (bar staff here know their drinks quite well here). Also on offer was a wide range of cocktails and wines. Sadly champagne wasn’t on the menu (usually Cathay stocks a decent Moët & Chandon in their HK lounges) but instead an Australian sparkling which I decided to pass on. If something alcoholic doesn’t tickle your fancy you can also order a decent barista made coffee. Unfortunately if you are lactose intolerant or don’t want milk with your coffee, then you will be hard up for options.

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Verdict

The Cathay Business Lounge in Manila is a solid offering and by far one of the best satellite ones I have visited in Asia outside of Hong Kong. The space is sparse and peaceful and the food and drinks offering is solid. It would’ve been nice to have had a champagne option rather than the cheaper Australian sparkling and some showers for those wishing to feel fresh after coming in from the sticky heat of Manila. That said, overall it’s a good lounge to whittle away the time until one boards.

Comments

Have you experienced the Cathay Pacific Business Lounge in Manila? Love to hear from you about your time in lounge – did it shine or were you expecting something better?